|
|
|
Aug 31, 2020 17:30:22 GMT
|
|
Hi, I just wondered, does anyone know for sure if the live typed chat transcripts you have with the DVLA are recorded? In trying to sort an issue out it would be good to know if they have a record of what I told them already or whether now that the live chat is no longer there I need to write everything out again. I thought maybe someone here would know the definitive answer before I unnecessarily type a long letter. ? Many thanks. J
|
| |
|
|
|
|
|
Sept 3, 2020 11:48:05 GMT
|
|
I used the live chat July. You can save the transcript or just screen shot it.
|
| |
|
|
|
|
|
Sept 5, 2020 11:09:20 GMT
|
I used the live chat July. You can save the transcript or just screen shot it. Cheers Jonsey, sorry I was meaning does the DVLA also save a copy and keep it on file. |
| |
|
|
|
|
|
Sept 5, 2020 12:41:16 GMT
|
|
Probably as all conversation are recorded. But I doubt they’d tell you incase you used it as supporting evidence to a problem.
|
| |
|
|
|
|
|
Sept 6, 2020 15:56:10 GMT
|
Probably as all conversation are recorded. But I doubt they’d tell you incase you used it as supporting evidence to a problem. Ha spot on Jonsey, yeah thats exactly why I am trying to find out. lol. You are prob right, what government agency doesnt store silly amounts of data I guess. Cheers, J. |
| |
|
|
